Exchange Policy

At MINI MONSTER, we take pride in the quality of our products.
If you’re not fully satisfied with your purchase, please review our exchange policy below.

Exchanges

We accept exchanges within 7 days of receiving your order.

To be eligible, items must:

  • Be unworn and unwashed

  • Be in original condition

  • Have all tags attached

  • Be returned in original packaging

Non-Returnable Items

The following items are not eligible for return or refund:

  • Sale or discounted items

  • Items marked as final sale

  • Items damaged due to improper care or misuse

Exchanges

If you wish to exchange an item for a different size or design:

  • Exchanges are subject to stock availability

  • Customers are responsible for return shipping costs unless the item is defective or incorrect

Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery with clear photos.
We will assess the issue and arrange a replacement or refund accordingly.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

We recommend using a trackable shipping service, as we are not responsible for lost return parcels.

Contact Us

For return or refund inquiries, please contact us at:

Email: support@minimnstr.com
WhatsApp:+60166793314
Instagram: @minimonster_co